Shipping Policy
At Patios-Now, we are committed to delivering your orders swiftly and efficiently. Our Shipping Policy outlines the details of our shipping process to ensure a seamless shopping experience for you.
**Processing Time:**
Orders are typically staged within 1-2 business days from the time of purchase (getting ready to build). During peak seasons or promotional events, processing times may be slightly extended, but we always strive to get your order ready for shipment as quickly as possible. During peak times it will take 4-6 weeks to complete your order.
**Shipping Methods:**
We offer several shipping options to cater to your preferences. Our standard shipping option provides reliable delivery within 5 business days after builds. For those who need their orders expedited, we also offer express shipping with delivery within 1 business days. Please note that shipping times may vary based on your location.
**Shipping Costs:**
Shipping costs are calculated based on your order’s weight, dimensions, destination, and chosen shipping method. You can view the shipping cost for your order during the checkout process before finalizing your purchase. We occasionally offer free shipping promotions, so keep an eye out for those special deals.
**Order Tracking:**
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status and progress of your shipment. Tracking information may take up to 24 hours to update after your order has been dispatched.
**Shipping Restrictions:**
We currently offer shipping to almost everywhere. Please ensure that the shipping address you provide is accurate and complete to avoid any delays or issues with your order. Certain items may have shipping restrictions based on local regulations. If your location is not currently supported for shipping, you will be notified during the checkout process.
**Customs and Duties:**
For international orders, please be aware that customs and import duties may apply depending on your country’s regulations. Any additional charges for customs clearance are the responsibility of the recipient. We recommend contacting your local customs office for more information about these potential fees.
**Address Accuracy:**
It is crucial to provide accurate shipping information to ensure successful delivery. We cannot be held responsible for any delays or misdeliveries resulting from incorrect or incomplete addresses provided by the customer.
At Patios-Now, your satisfaction is our priority. If you have any questions or concerns about our Shipping Policy or your specific order, please don’t hesitate to contact our customer support team at CustomerSupport@Patios-Now.com.
Thank you for choosing Patios-Now. We look forward to serving you and delivering your order with care and efficiency.